Berkshires to Boston Bicycle Tour Cancellation Policy

Of course, we hope that everyone who registers for the tour will be able to participate.  However, we understand that life happens and sometimes even the best plans have to be changed.  We also recognize that producing an event like the Berkshires to Boston Bicycle Tour requires a lot of pre-planning and advance commitments to suppliers, communities, and organizations.  Therefore, we have attempted to develop a cancellation policy that balances the risks for our riders and our business.  We encourage all our riders to consider travel insurance through our travel insurance partner Travelex or other travel insurance providers.   A modest investment in travel insurance can ease the disappointment and financial hardship if your circumstances change. Click on the Travelex bar below to receive a quote.

 

Cancellations Before Sunday, April 1, 2018

Submit a written (email is fine) cancellation before Sunday, April 1, 2018 for a refund minus a $50 cancellation fee for rider registration and meal plan.  Before April 1, 2018 the fee for cancelling transportation from Boston to Pittsfield is $10 and the fee for cancelling Tuesday night camping at HSV is $10.

Cancellations From Sunday, April 1, 2018 to Saturday, June 30, 2018

Submit a written cancellation before Sunday, July 1, 2018 for a refund minus a $125 cancellation fee for rider registration and meal plan.  Before July 1st the fee for cancelling transportation from Boston to Pittsfield is $25 and the fee for cancelling Tuesday night camping at HSV is $25.

Cancellations from Sunday, July 1, 2018 to Sunday, August 12, 2018

Submit a written cancellation by Sunday, August 12, 2018, for a refund minus a $200 cancellation fee for rider registration and meal plan.  The fee for cancelling transportation from Boston to Pittsfield is $40 and the fee for cancelling Tuesday night camping at HSV is $40.

After Sunday, August 12, 2018

No refunds are available for cancellations - either ride registrations, meals or additional services, after Sunday, August 12, 2018.  Sorry, no exceptions!  Credits for future events are not offered.

Transfers and Openings

Transfers may be accepted if space allows.  A waiting list will be initiated when the registration for the Berkshires to Boston Tour reaches 165 riders.  If a spot opens up because of cancellations, individuals will be offered a chance to register in the order in which they signed up on the waiting list.

Submitting Cancellations
Please submit cancellation requests via email to info@riversedgecycling.com or send a letter to:
River's Edge Cycling
312 Falls Rd
Sunderland, MA    01375
Phone (413) 824-2041

All refunds will be processed through the credit card you used when registering.